Instant Messaging

INSTANT MESSAGING

Customer Service via WhatsApp

Secure real-time messaging for effortless team and customer engagement.

Instant lets your team engage customers directly on the world’s most popular messaging app. Handle inbound and outbound interactions in real time, send documents, run campaigns, and offer fast, personalized support—all without the full contact center solution. Easily integrates with your existing CRM, PBX, or any third-party application for a seamless workflow.

Feature Highlights

Inbound & Outbound Messaging

Respond to WhatsApp messages directly from the platform and run proactive campaigns with a consistent, personalized approach.

Meta Templates for Campaigns

Use Meta-approved templates to send timely, automated messages—ideal for order updates, support responses, and promotions.

Chatbots & Workflow Automation

Boost efficiency with chatbots that handle common queries and streamline your communication flow.

Real-Time, Personalized Support

Deliver technical support and instant answers that enhance customer satisfaction and strengthen loyalty.